Well 2020 has been something of a momentous year! As our first full year of trading since the management buyout in 2019, it was always going to be an exciting time but the coronavirus pandemic threw a whole new light on the importance of good planning and agile adaptation both for our business and our clients.
Once the pandemic hit, and with the well-being of our staff top of mind, we quickly transitioned to homeworking in early March. Fortunately this proved very straightforward as we already had the technology, the security and the systems in place to enable us to work remotely whilst still providing a full service to our clients. Isle of Man colleagues were able to return to the office in July with Malta and Dubai employees returning later in the year.
Of course, the pandemic – and particularly the restrictions brought in around the world to control it – also posed a number of unexpected problems for some of our clients and I would like to pay tribute to our staff in all locations who have worked tirelessly to ensure the families we look after received our usual excellent level of service in such challenging times.
As a business, we were determined not to let coronavirus get in the way of our ambitious growth plans and we were delighted to announce the acquisition of IQE in August. This transaction was negotiated entirely remotely and has seen further strength and knowledge added to our board as well as affording us the opportunity to offer additional services such as sponsoring securities for The International Stock Exchange.
With the impact of the pandemic and other world events still being felt across the globe, we enter 2021 with a sense of caution but also with hope. It is part of Boston’s DNA to seek opportunity in the face of adversity and to thrive in change – a response which has served us well since our earliest days.
In the meantime, on behalf of all the staff at Boston, I would like to wish our clients, friends and partners a safe and happy festive period and a positive, prosperous 2021.